How to reach the Segmed team: email, live consultation, or our status page.

Email support: For general questions, technical support, or account issues: support@segmed.ai. We aim to respond within one business day.
Order and return inquiries: For questions about orders, licensing, or returns: support@segmed.ai.
Live consultation: For evaluating Openda, scoping a custom dataset, or partnership opportunities, book a video call with our team.
Platform status: Check real-time Openda uptime and service health at the Openda Status Page.