Support Channels

How to reach the Segmed team: email, live consultation, or our status page.

Contact Us

We’re Here to Help

Email support: For general questions, technical support, or account issues: support@segmed.ai. We aim to respond within one business day.

Order and return inquiries: For questions about orders, licensing, or returns: support@segmed.ai.

Live consultation: For evaluating Openda, scoping a custom dataset, or partnership opportunities, book a video call with our team.

Platform status: Check real-time Openda uptime and service health at the Openda Status Page.